User and contact managements are very similar, for more information on the differences see the users vs contacts article.
Management can be done by navigating to "my organisation" in the left-hand menu.
Users:
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Removing a user: use the suspend functionality on my organisation page.
- Replacing a user: A direct replacement of a user is not possible; you should first suspend the user and invite the new user.
Contacts:
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Removing a contact: use the remove functionality on my organisation page.
- Replacing a contact: A direct replacement of a contact is not possible; you should first remove the user and invite the contact.