Direct email editing is not permitted in the EASA Sustainability Portal. To maintain security, enforce valid corporate domains, and ensure proper MFA setup, email addresses must be re-verified through an invitation process.
Procedure to Update an Email
- Suspend Old Account: Go to the respective, locate the user, click Actions, and select Suspend to revoke access and free up the seat.
- Invite New Email: Click Add people, enter the user's details using their new corporate email, and click Add new user.
- Activate Account: The user opens the email link (valid for 3 days) to complete password and MFA setup.